Facility Reviews Summary

The management team could be easily contacted over the phone and were able to easily answer questions and fulfill requests. My storage unity was tidy, as described, and reasonably priced. The facility was gated, with convenient, on-demand access for renters. If I need a storage unit in the Lenoir area again, this will be the first facility I will check with.

Jeff was awesome, and he was always eager to help me when I needed it. I would certainly recommend North Star to my family and friends.

The security seems to be very good at the storage facility and always updated with some of the newest technology.

Had my ex gf abuse me, great place to store things for a brief emergency period.

Sam put forth extra effort to accommodate my RV Parking. Very personable, caring and you can actually talk to a human being that listens.

The customer service here is superb. Easy to talk with a real person, who is always extremely helpful. When we first arrived, our unit had built in wooden shelves. This would be great, except that we had a bunch of big stuff to store. A quick phone call to the manager and we were immediately moved to another unit, with a sincere apology for the mix-up. We had a 26 foot UHaul truck, and there was no problem driving around the complex. Very intelligently laid out for truck access. We ended up renting a total of three units. Very good experience!

Very nice staff, very clean, and very secure I was very impressed

Staff was always available via phone and was always helpful. Had no issues with the rented space. Location was good.

We had no problems with the rental. The price did go up on our unit when the new owner took over, but it was still a good price overall and a security gate was added which we liked. Things seemed to be neater overall in the lot after the new owner took over as well.

Will do business with them again in the future. Very satisfied

This facility has been needing a facelift for a while and the new managers seem to be giving it just that. I'm excited to see what the finished product looks like here. Nice to see someone putting some time and effort back into the facility. Great prices!

Rented a couple years ago, and retuned to see the place looking better - with on the ball manager & still the bottom price in Lenoir. Still a ways to go to tidy up but nice seeing things moving ahead!